You may have noticed some service issues today (and possibly over the past few days). Well, we have fixed them — which is the most important part — but we still want to keep you informed and fill you in on the details.
First, we discovered a bug with the auto-pay feature in billQ. Some of you may have had bills that were set to be automatically paid on a certain date fail to be marked as paid on that due date. This was caused by some timeout issues with a script on our server, but we have fixed the problem. Any of your automatically paid bills should now be correctly marked as paid.
Second, there were some issues with the billQ login system. If you attempted to login to billQ, you would have been given a blank white page. Additionally, if you tried to login to the OS X Widget or AIR app, you would have also received an error. Both of these problems are fixed.
We are sorry for any inconvenience these issues may have caused. If you have any comments or concerns, please email us.